Unite.AI

The Real Reason Your RAG Pipeline Keeps Hallucinating

You know the ritual. The pipeline hallucinated in front of a customer, so you swapped the embedding model. Then you upgraded ...
IEEE

CarbonWise CX: An Agentic AI Framework for Carbon-Aware Customer Support Analytics Using RAG and LLM-Based Code Generation

Abstract: Organizations accumulate sufficient amounts of structured and unstructured customer support data, but current systems like SQL queries and fixed dashboards still generate actionable insights ...
IEEE

Permission-Aware RAG: Identity and Access Management (IAM)-Based Access Filtering in Multi-Resource Environments

Abstract: Retrieval-Augmented Generation (RAG) enhances large language models (LLMs) by integrating external knowledge sources, which significantly improves response accuracy and contextual relevance.