Sinch reports that many businesses struggle to maintain context across customer service interactions, leading to frustration and diminished loyalty. Effective infrastructure that preserves context is ...

Cloudflare introduces Precursor, a new bot detection system. It analyzes user behavior throughout the entire web session.

This solution accelerator empowers organizations to build intelligent, conversational customer service experiences by leveraging Microsoft Foundry's Agent Framework. With seamless integration of ...

Precursor runs within web browsers, continuously analysing complete user sessions to detect and identify automated bot ...

Cloudflare introduced a bot management offering to combat CAPTCHA-circumvention. Named Precursor, the solution analyzes ...

Many organizations assume that deploying CAPTCHA is enough to stop automated attacks.Yet security teams continue to encounter a frustrating reality: bots are st ...

A new BBC investigation has shown how AI chatbots can be tricked into sharing false information. Tech expert Harry Kind ...

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...

Whether you love or loathe generative AI chatbots, they’re becoming increasingly involved in the business of romance. There’s ...

The Post tested ChatGPT, Gemini and other chatbots with political questions, and the results show that the AI tools have different political leanings.

Cequence Security, a pioneer in application security, today announced the launch of Intent Graph and Biometric Check, two new capabilities that extend the behavioral architecture Cequence has built on ...